5 Things I hates about software vendors

1.The lack of regular and predictable software updates
2.Unreasonable and unpredictable maintenance fee increases
3.The inability to end support contracts for products that are no longer used
4.A lack of clearly defined and guaranteed response times for support, and
5.The inability to structure support so critical systems get the highest priority.

What are your biggest complaints about software vendors and support contracts? Let us know in the comments section.